SAMPLE LETTER of Confidence for Renters
Hospitality in our home in the face of COVID-19 As I write this letter I hope to find you and your family healthy and safe. I want you to feel confident I am committed to your safe stay with us and look forward to you coming to our home. Our guests were booking their vacations with us far in advance of what they had in previous years, and all signs are pointed toward continued growth through 2020 and beyond. In light of our current challenging situation I wanted to contact you with some assurances and commitments we’ve made to you and your family’s safety while staying with us. We have made new expectations about vacation rental cleaning standards. I want to share our procedures and seriousness we have taken in our changeover process and list of cleaning procedures to give you peace of mind. This has been discussed with our cleaning staff and I want to ensure you we are taking all precautions and following CDC Guidelines for cleaning and disinfecting all areas o